About Vizalogix
Power Smarter Sales and Service with VizaLogix
At Vizalogix, we empower Equipment Dealers and Field Service Operations with easy-to-use, easy-to-deploy software solutions. These help increase parts and labor sales, optimize technical support, and enhance customer engagement, increasing efficiency, revenue, and unrivaled customer satisfaction.
Our cloud-based softwares transform service operations by streamlining workflows, simplifying communication, and enabling proactive support. By replacing outdated systems with our web and mobile applications, Vizalogix reduces dispatch times, accelerates customer communication, automates data entry, and connects communication channels. With Volvo CE holding a minority ownership stake in Vizalogix, our ability to innovate and provide exceptional service is significantly enhanced. This partnership with a major global corporation accelerates our development, improves our support capabilities, and strengthens our commitment to delivering top-tier solutions for our customers.
Our Solutions:
TethrIT Now
Assess, assist, and resolve service calls from anywhere! TethrIT Now goes beyond verbal instructions by enabling your support teams to see exactly what end-users are facing. Support teams can visually point, highlight, and mark areas of focus using AR overlays, ensuring faster and more accurate fixes. This advanced feature helps guide technicians or customers of any skill level through complex tasks, eliminating miscommunications and enhancing overall support efficiency.
360²
Maximize parts, service, and labor opportunities effortlessly. With 360², you no longer need to manage service and PM schedules across multiple OEM systems or spreadsheets. This solution consolidates your equipment data into a single platform, allowing real-time monitoring of your customers' equipment health. Receive timely alerts that proactively deliver labor opportunities. The result? Reduced equipment downtime for your customers and a seamless service experience that builds trust and maximizes revenue for your dealership.
Technician Now
Technician Now brings your dealership into the e-commerce era with our cloud-based solution, enabling seamless connections between customers, technicians, parts, inventory, and dispatch. With Technician Now, your customers can browse parts inventory and schedule service appointments through a user-friendly app, ensuring a convenient, on-demand experience for faster equipment repairs and a superior customer experience. The result? Improved technician utilization, enhanced customer loyalty, and increased parts and labor sales.
Pipeline 360²
Stop chasing new leads. Pipeline 360² transforms your equipment data into a goldmine of qualified leads, delivered directly into your CRM and DMS platforms. Our proprietary CRM plugin analyzes equipment asset health in real-time, predicting breakdowns, targeting potential replacements, and seizing upselling moments—all before your customers know they have a need. This enables your sales team to grow the dealership's funnel with new high-quality opportunities and focus on what they do best—closing deals.
For more information, visit our website at Vizalogix.com.