Reviews For A.Y. McDonald Mfg. Co.

Average Rating: 1 - 1 review
  • Customer  | 10/15/2021
    I finished a new home in early 2020. My main water valve coming into my home was manufactured by AY McDonald Mfg from Dubuque, IA. The casting was flawed and developed multiple pin holes which caused a major leak in my utility room. SEE THE PICTURES. Since contacting the company they have tried to blame everyone else for their shoddy product and workmanship. Suggested that my plumber hurt their casting during installation. Their warranty on their products states 1 year from manufacture, so lame. Steer clear of this company, they do not take responsibility for making poor plumbing parts. I see a couple shill reviewers that the company added to offset my negative review so I'm adding more details. I recently had a $400 toilet go bad. It has a 5 year warranty from date of purchase. I sent them pictures of the toilet and they immediately sent me tracking information for a new toilet coming from Italy. This lousy company is in Dubuque IA, less than 3 hours away from me and is wasting more energy pointing fingers at everyone else rather than just admit they have a crappy product. AVOID COMPANIES THAT DON'T STAND BEHIND THEIR PRODUCTS. A Y MCDONALD IS ONE OF THOSE COMPANIES.

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